Call, text or email, and talk to the person who will plan your marketing

Three ways to reach us

Whichever you choose, the same person reads it. If you call outside business hours, leave a short message with your name and number, or simply text instead.

What to include in your first message

You don't need anything polished. A few facts let us give you a useful answer in the first reply rather than a list of questions:

1. Your business and what you sell. For example, "kitchen renovations" or "auto repair, mostly brakes and tires".
2. Where you're based and where you work. Name the Surrey communities, such as Newton, Guildford or South Surrey, and any neighbouring cities.
3. Your average job or sale value. A rough figure is fine.
4. Your languages. Roughly how many customers prefer Punjabi, and who on your team speaks it.
5. What you've tried. Ads, an agency, a website, flyers, and what happened.
6. Your website address, if you have one.

A message template you can copy

Hi, I run [Business name], a [type of business] based in [Surrey community]. We mostly work in [communities or cities]. Our average job is about $[amount]. About [share] of our customers prefer Punjabi. We've tried [what you've tried] and the problem is [main problem]. Our website is [web address]. I'm easiest to reach at [time].

Fill in what you can and leave the rest. Text it, email it, or read it out when you call.

What happens next

1. You hear back from us, usually within one business day, with a few suggested times for a short talk.
2. The first conversation takes about 30 minutes and is free for eligible trades businesses. We'll ask about your numbers and your area, and give you an honest first view of where you're losing work.
3. If it's a fit, we send a written plan: the town centres to target, whether to test Punjabi, what we'll do in the first 90 days and the full monthly cost.
4. You decide. No pressure and no lock-in. If you go ahead, we start by setting up accounts in your name and tracking that shows where every enquiry came from.

If it's not a fit, because the timing is wrong or another kind of help would serve you better, we'll tell you plainly. Sometimes the most useful thing we can do in a first call is point you to a cheaper fix you can make yourself, such as switching on missed-call texts or tidying your Google Business Profile.

Before you get in touch

It helps to read two pages first. The services overview explains the four kinds of work we do and how to choose between them, and the pricing page shows what each plan costs, including a worked budget. If you're comparing agencies, the FAQ covers contracts, ownership and reporting.

About your information

Your number and email address are used for one thing: answering the question you sent us. We don't sell or share them, and we don't send promotional messages to people who haven't asked for them. We are a marketing service for Surrey businesses, not a contractor, so please don't contact us to book a repair or installation; we can't help with that, but we'll gladly help the business that does it.